Privacy Policy

1. Introduction

This Privacy Policy explains how ReXtract ('we,' 'our,' or 'us') collects, uses, and protects your personal information when you use our mobile application and any related services (collectively, the 'Service'). We respect your privacy and are committed to protecting your personal data. By accessing or using our Service, you consent to the collection, use, and disclosure of information as described in this Privacy Policy.

2. Information We Collect

We may collect different types of information, including:

• Personal Information: Name, email address, phone number, and other information you provide when creating an account or using our services.
• Device Information: Information about your mobile device, including device model, operating system, unique device identifiers, and mobile network information.
• Location Information: With your consent, we may collect and process information about your precise or approximate location to provide location-based services.
• Usage Information: Information about how you use our Service, including log data, interaction with features, and other activities within the app.
• Camera and Photo Access: With your permission, we may access your device's camera and photo library to enable features to upload the images of the devices recycled.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Service
• Create and manage your account
• Process transactions and send related information
• Send important notifications, such as updates about terms, conditions, and policies
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities related to our Service
• Personalize your experience and deliver content relevant to your interests
• Detect, prevent, and address technical issues, security breaches, and fraudulent activities

4. Information Sharing and Disclosure

We value your privacy and are committed to protecting your personal information. All data collected through the ReXtract app is strictly for internal use only. We do not share, sell, rent, or disclose your personal information to any third parties, except in the following limited circumstances:

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. However, we will notify you before your personal information becomes subject to a different privacy policy.
• With Your Explicit Consent: We will only share your personal information with third parties when you have given us your explicit consent to do so.

We may share anonymized, aggregated information that cannot reasonably be used to identify you for internal business analysis, research, and statistical purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to comply with our legal obligations, resolve disputes, and enforce our agreements. After such time, we will either delete or anonymize your information.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You may request access to your personal information.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information.
• Restriction: You may request that we restrict the processing of your information.
• Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Objection: You may object to our processing of your personal information.

To exercise these rights, please contact us using the information provided in the 'Contact Us' section. We may ask you to verify your identity before responding to such requests.

8. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us.

9. Third-Party Services

Our Service may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to third-party websites or services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services that you visit.

10. Analytics and Cookies

We may use analytics services to collect information about your use of the Service to help us improve our Service. These analytics services may use cookies, web beacons, and other tracking technologies to collect and store information such as how often you use the Service, what pages you visit, and what features you use.

11. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using our Service, you consent to the transfer of your information to countries outside of your country of residence, including to India, where our primary servers are located.

12. Account Deletion Policy

To delete your account and associated personal data, please contact our support team through the process outlined below.

• Send an email to our support team at tech.loopsustainability@gmail.com from your registered email address (or) or use the Contact Us page in the app.
• Include Account Deletion Request in the subject line.
• Provide verification information including your username and any other information that can help us identify your account.
• Wait for confirmation - our team will process your request and send you a confirmation email within 5 business days.

We Handle Deletion Through Support: We process account deletion requests only through our support team to:

• Verify the authenticity of the request and prevent unauthorized deletions.
• Ensure any pending transactions or obligations are properly handled.
• Safely remove user data in accordance with our data retention policies.
• Provide users with confirmation once the deletion process is completed.
• For more information, please visit Account Deletion Policy ( https://letsloop.in/delete.php ) page

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the `Last Updated` date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: